Photo and video help
Tell us your device, browser, file type, video ID and the message you saw. You can describe the problem without attaching your personal photo.
CONTACT & SUPPORT
Need help with a clip, purchase, refund or privacy request? Email us or use the support form below.
Please include the page you were using and a short description. Never send passwords or sensitive account details.
Write an emailTell us your device, browser, file type, video ID and the message you saw. You can describe the problem without attaching your personal photo.
Use “Privacy request” in the subject and describe the information you are asking about. Photos selected in the local preview are not sent to us.
Send the relevant page URL, identify the material and explain your connection to the rights holder. Include enough detail for us to locate and review your concern.
We are keeping the Bicep Heart experience focused. If there is something that would make creating your Bicep Heart video easier, we would like to hear it.
Sign in to send a request and see replies. You can email us without an account. Do not include passwords, full card numbers or personal photos.