Check the displayed duration, resolution and credits before submitting. Processing begins after credits are reserved. Confirmed completion uses those credits; confirmed failure releases them. A request with uncertain status is checked before another submission is made.
Accepted requests continue in the background. Return to My videos using the same account to check progress. Processing times vary. New completed files are available for seven days; download a copy before expiry. Downloading an available result does not create a new generation charge.
AI output and soundtrack availability can vary. Temporary processing copies and limited records may remain as described in the Privacy Policy. Contact support@bicepheart.online with the video ID for delivery or processing issues.
Questions? Contact support or email support@bicepheart.online.